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Stand Out in Your Interview(從面試中脫穎而出)





過年後是個轉職潮,有想換工作的朋友可以參考以下文章,裡面教你如何從面試中加深主考官對你的印象,讓你得到想要的工作。





原文出處:http://blogs.hbr.org/cs/2012/09/stand_out_in_your_interview.html





1.     Prepare, prepare, prepare(準備、準備、再準備)





Most people know
they need to show up to the interview having done their homework, but both
Fernández-Aráoz and Lees agree that people rarely prepare enough. "You can
never invest enough in terms of preparation. You should find out as much as
possible about the company, how it's organized, its culture, the relevant
industry trends, and some information about the interviewer," says
Fernández-Aráoz. He also advises researching the specific job challenges. This
will allow you to demonstrate you have what it takes to fill the role.





絕大多數人都深知,必須要在面試前做好準備,但費洛迪-阿拉歐茲和里斯(有關人才的傑出決策一書作者)都認為,少有人真的已經完全準備妥當。「準備工作永遠都做不完。你應該要竭盡所能找出有關這家公司的一切,包括公司的組織架構、歷史、企業文化,還有相關的產業整體趨勢,也了解面試官的背景資料,」費洛迪-阿拉歐茲說。費洛迪-阿拉歐茲也建議要研究一下這個職位可能面對哪些挑戰。這能幫助你向面試官證明,你可以勝任這份工作。





2.     Formulate a strategy(系統化擬定策略)





Before you enter
the room, decide what three or four messages you want to convey to the
interviewer. These should "show the connection between what you have
achieved and what is really needed to succeed in the specific job and
context," says Fernández-Aráoz. Lees says the best way to do this is to
draft narratives ahead of time. "People buy into stories far more than
they do evidence or data," he says. Your stories should be concise and
interesting. Make sure they have a good opening line, such as, "I'm going
to tell you about a time that I rescued the organization." Then, learn
them like the back of your hand. Know how they begin and end so you can relay
them without stumbling or sounding like a robot. Whenever possible, use one of
your stories to answer an interview question.





在你踏進面試場所之前,先想好你想要傳達給面試官的三到四則訊息。費洛迪-阿拉歐茲認為,這些訊息應該要能夠「展現出你的過往成就,與成功地在這家公司內做好這份工作應具備的能力,這兩者之間的關聯性」。里斯建議,最好是預先草擬你想說的故事。他說:「比起證據或數據資料,人們比較容易被故事打動。」你的故事必須要說得既簡要又生動有趣。故事的開場白也要精心籌畫一番才行,例如你可以說:「我來告訴你,你可知道我曾經拯救過一家公司?」然後把你說故事的台詞,從開頭到結尾練得滾瓜爛熟,才能很順地說出來,而不會結結巴巴,或是聽起來像個機器人。抓住任何可能的機會,用你準備的一個故事,來回答面試官的提問。





3.     Emphasize your potential(強調你的潛力)





"No candidate will ever be
perfect, and you will be no exception," says Fernández-Aráoz. Instead of
harping on where your resume might fall short — or letting the interviewer do
the same —focus on your potential. This is often a far better indicator of
future job performance. "If your past achievements are not directly
related to the job, but you've demonstrated a great ability to learn and adapt
to new situations, you should very clearly articulate that," says
Fernández-Aráoz. For example, if you're interviewing for an international role
but have no global experience, you might explain how your ability to influence
others in a cross-functional role, such as between production and sales, proves
your ability to collaborate with different types of people from different
cultures.





費洛迪-阿拉歐茲認為:「每個應徵者都不是完美的,你也不例外。」與其絮絮叨叨忙著解釋你履歷上的不足之處,或是讓面試官把焦點都放在這些地方,倒不如強調自己的潛力,這麼做比較能展現你未來可能會有的工作表現。費洛迪-阿拉歐茲說:「如果你過去的經歷背景和這份工作並沒有直接關係,但你可以提出證據證明自己有絕佳的學習能力、擅於適應新環境,你就應該要非常明確地說出來。」舉例來說,如果你想要一份國際性的工作、但你沒有全球性的經驗,你可以把說明重點放在你擔任跨部門角色工作,例如溝通生產及銷售兩部門間的事務時,你對他人的影響力,以此證明你有能力協調來自不同文化、不同背景的人。





 





4.     Ace the first 30 seconds(關鍵的30秒決定勝負)





First impressions matter. Lees
points to psychological research that shows that people form opinions about
your personality and intelligence in the first 30 seconds of the interview.
"How you speak, how you enter the room, and how comfortable you look are
really important," he says. People who perform best in interviews start
off by speaking clearly but slowly, walk with confidence, and think through
what "props" they will carry so they don't appear over-cluttered.
Lees suggests rehearsing your entrance several times. You can even record
yourself on video and play it back without the sound so you can see precisely
how you are presenting yourself and make adjustments. The same applies to phone
interviews. You need to use the first 30 seconds of the conversation to
establish yourself as a confident, calm voice on the line.





第一印象真的很重要。里斯引述心理學的研究解釋道,在面試的頭三十秒,人們就已對你的人格特質和聰明才智程度做出判斷。他說:「你說話的方式、你怎麼走進面試會場、還有你看起來是否泰然自若,這些都很重要。」面試最成功的求職者,往往說話清晰而緩慢、走路時充滿自信,預先想好自己要把哪些「法寶」帶在身上,避免讓自己看起來倉促忙亂。里斯建議,面試前最好先多排練幾次自己進入面試地點的方式。你可以把自己的動作錄下來,然後用靜音的方式重新播放,如此一來你就可以很清楚看到自己的表現,然後再做一些調整。同樣的原則也可用在電話面試上。你必須善用最初三十秒鐘的談話,來建立自信、沉著冷靜的形象。





5.     Don't be yourself (別過度展現自己真實的一面)





Lees calls the "be
yourself" advice "demonstrably untrue." He says, "It's a
trained improvised performance where you're trying to present the best version
of you." Bring as much energy and enthusiasm to the interview as you can.
But don't oversell yourself. Because there's an oversupply in the talent
market, employers are wary that people are exaggerating their experience and
skills. "If you're going to make a statement about what you can achieve,
you need to back it up with hard evidence," Lees says.





里斯說,那些告誡你你該在面試時「做自己」的建議,已被證實是錯誤的。他認為「受過訓練、排練過後所呈現的你,才能表現出你最好的一面」。在面談過程中,盡量展現你精力充沛、熱忱的一面,但也不要太過吹噓自己。當前就業市場的人才的供給已經太多,雇主們開始意識到,有些求職者好於誇大自己的經驗和專業技巧。里斯說:「如果你要說自己能夠成怎樣的目標,就必須提出證據來佐證自己的說法」。





 





6.     Be ready for the tough questions(為困難的問題做好準備)





Many people worry about how to
answer questions about a pause in their work history, a short stay at a recent
job, or other blemishes on their CV. Again, the best approach is to prepare in
advance. Don't just have one answer for these difficult questions. Lee suggests
three lines of defense. First, have a simple, straightforward answer that
doesn't go into too much detail. Then have two additional answers ready so that
if the interviewer follows up, you have something further to say. For example,
if you didn't finish a degree that would've been helpful to the job, be ready
to answer an initial question with something like, "I felt it was better
to go straight into the work world." If the interviewer pushes further, be
ready with another level of detail, such as, "I thought about it
carefully. I knew it would carry negative connotations but I thought I would
learn a lot more by working." Lees says, "The key is to never be
pushed so far that you are left high and dry without a smart answer."





有些人會擔心,如果面試官問為什麼有段時間他們沒有工作、為什麼最近在某家公司工作的時間這麼短,或是問到履歷中的某個瑕疵,該怎麼回答。我再次強調,最好的解決方式,就是預先做好準備。對於上述那類不易回答的問題,別只準備一個回答。里斯建議你應該建立三道防線。首先,準備好一個簡易、直接的答案,但不透露太多細節。然後備妥另外兩個回答,以免在面試官進一步追問時,你無話可答。舉例來說,如果你沒有拿到一個可能會對你工作有幫助的學位,你要先準備好回答道:「我覺得直接進入就業市場會比較好。」如果面試官再繼續往下問,要準備好進一步解釋,你可以說:「其實我當時有想得很清楚。我知道沒完成學業會給人不好的印象,但我想直接去工作可以學到更多」。里斯解釋道:「關鍵在於避免自己被逼到牆角、又拿不出好法子來為自己解套」。






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